Returns & Exchanges
At Horticulture, we want your home to flourish with our products, but if you are not completely satisfied, we offer a 30-day window for returns on all non-perishable items. Please ensure products are returned in their original packaging and condition to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original boxes, ensuring all protective materials are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing